Skip to content
Get in touch · we reply within a business day

Contact

Get in touch with the freespin.ee editorial team: a question about a casino review or bonus, feedback, an error report or a partnership enquiry. Write to us — we read every message carefully and usually reply within one business day. Your observations help us improve our reviews and offers.

Contact

Fill in the form below. Fields marked (*) are required.

By sending, you agree that we process your data to respond to your enquiry in line with the privacy policy.

Contact

How to Contact the Independent freespin.ee Editorial Team

This page brings together every way to reach the freespin.ee editorial team and helps you pick the right channel depending on what is on your mind. Whether you have a simple question about one of our reviews, a note about a factual slip, or a genuine partnership proposal, you will find a clear path here for getting your message to us and a realistic sense of what to expect in return. Our aim is straightforward: every enquiry should get an answer without confusion or needless waiting.

It helps to remember that freespin.ee is an independent casino and bonus comparison site, not a gambling operator. That distinction matters when you write to us, too. We do not open player accounts, process deposits or withdrawals, or have any access to your account at a specific casino. If your question concerns a particular transaction, a bonus activation, or closing an account, you will need to contact that operator's own customer support directly. Our job is to help you make an informed, safe choice before you ever start playing.

There are many good reasons to write to the editorial team. Most often, readers get in touch to ask about a comparison or rating, to flag information that has gone out of date, or to clarify how a particular bonus condition works in practice. We also welcome suggestions for new topics, feedback on readability and the overall site experience, and business enquiries about working together. The more precisely you word your message — adding the page address or a screenshot, for instance — the faster we can help you.

Our independence means that every rating follows a single, consistent methodology rather than the pull of an advertising contract. We check licensing and safety first: operators active in the Estonian market must hold a permit issued by the Estonian Tax and Customs Board (EMTA), and that is what we verify before recommending anywhere at all. From there we weigh the fairness of bonus terms, payout speed, payment methods, and how reachable support is. If you spot a fact on our site that is wrong or outdated, we want to hear about it — corrections are reviewed and reflected transparently.

We usually reply within one business day, though more detailed enquiries can take a little longer. Reach out sooner rather than later: the more context you share in 2026, the more useful our reply can be. We do not pass your details to third parties or use them for anything beyond answering your message, so you can describe your situation in as much detail as you need.

Finally, a reminder that gambling is entertainment, not a source of income, and is intended only for those aged 21 and over. Play responsibly, set limits on both time and money, and if you feel that play is slipping beyond your control, reach out to the support services available in Estonia.

Frequently asked questions

Contact FAQ

How fast do you reply?
We read every message and usually reply within one business day. More complex enquiries may take a little longer, but we’ll always let you know.
My withdrawal didn’t arrive — can you help?
Unfortunately no. We don’t manage player accounts or payments. For account and payment issues, contact the relevant casino’s support directly, as they have access to your account.
How do I report an error in a review?
Write to us via the contact form, add a link to the page and a description. We’ll check the information and fix the error as soon as possible — accuracy matters to us.
Do you offer partnership or advertising options?
We’re open to partnerships that fit our independent editorial principles. A ranking position can’t be bought. Describe your proposal and we’ll get in touch.
Where can I get help with a gambling problem?
Call the free line 15410 or see our responsible gambling page. Help is confidential and always available. Play responsibly — 21+.